Getting paid in healthcare isn’t always as straightforward as providing care. Insurance companies often delay payments, reject claims, or pay less than expected. That’s where Accounts Receivable (AR) Management comes in.
For medical practices, AR Management is one of the most important parts of the revenue cycle. It refers to the process of tracking, managing, and recovering payments from insurance companies and patients after medical services are provided.
If AR is not managed properly, clinics can lose thousands of dollars every month due to denied claims, underpayments, or uncollected balances. This affects cash flow, profitability, and overall clinic performance.
At Med Brigade, we help practices take control of their AR so they get paid faster and more accurately, without added stress.
What is AR Management?
AR Management, or Accounts Receivable Management, is the system used to follow up on unpaid or partially paid claims after they have been submitted to payers. It also includes managing patient balances and ensuring all dues are collected in a timely manner.
The goal of AR management is to:
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Reduce the number of outstanding claims
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Shorten the payment cycle
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Prevent revenue loss due to aging claims
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Ensure accurate posting of payments
Effective AR management ensures that your practice receives what it is owed — no more, no less.
Common AR Problems in Healthcare
Many medical practices struggle with AR for one or more of these reasons:
1. Delayed Insurance Payments
Insurance companies can take weeks — or even months — to pay. Without proper follow-up, these claims go unnoticed and may be written off.
2. Denied or Rejected Claims
Errors in coding, missing documents, or authorization issues can cause claims to be denied. Without a team to resubmit them, the money may never come in.
3. Lack of Follow-Up
Busy staff may not have time to chase down unpaid claims, especially those that require multiple calls, appeals, or corrections.
4. Aging Claims
As claims sit unpaid for 60, 90, or even 120+ days, the chances of getting paid decrease. Old claims often go uncollected and are written off as lost revenue.
5. Patient Balance Collection
It’s not just insurance — patients often owe deductibles, co-pays, or out-of-pocket balances. Without clear communication and follow-up, these payments get missed.
How Med Brigade Improves AR Management
Med Brigade understands the challenges healthcare providers face in managing AR. We offer a complete solution to help clinics and providers reduce outstanding accounts and speed up collections.
Here’s how we support you:
Dedicated AR Team
Our experienced AR specialists monitor your aging report daily. We identify unpaid claims, investigate delays, and follow up directly with payers and patients.
Denial Analysis and Resolution
We don’t just resubmit denied claims. We analyze the root cause, correct the issue, and take steps to prevent it from happening again.
Payer Follow-Up
We call and communicate directly with insurance companies to track delayed claims, clarify discrepancies, and push for faster resolution.
Timely Appeals
When claims are underpaid or wrongly denied, we file appeals quickly and professionally — with all necessary documentation — to recover what’s owed.
Customized AR Reports
We provide transparent reporting that shows your outstanding claims, AR by age (30, 60, 90, 120+ days), collection rate, and follow-up notes. This helps you stay informed about your cash flow and take action if needed.
Patient Balance Support
We can also assist with managing patient balances — including reminders, statements, and payment options — to increase collections while maintaining good patient relationships.
The Cost of Poor AR Management
If you’re not actively managing your AR, you could be losing significant revenue every month. For example:
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Claims older than 90 days are 60% less likely to be paid.
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Practices lose 5-10% of revenue annually due to uncollected or forgotten claims.
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Denials not followed up on within 15 days often go unpaid completely.
Even a well-run clinic can leave money on the table without consistent AR follow-up.
Med Brigade in Action: Real Results
One of our clients — a mid-sized family practice — came to us with over $180,000 in aging claims, much of it over 90 days old. Within 3 months of working with Med Brigade, we were able to:
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Reduce their aging claims by 65%
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Increase monthly collections by 28%
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Improve clean claim rate from 84% to 96%
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Lower the average days in AR from 74 to 38
These results didn’t require new software or new staff — just smart, consistent AR management by a focused team.
Should You Outsource AR Management?
If your front office staff is already stretched thin, or you’re seeing an increase in claim denials and payment delays, outsourcing AR can be a smart move.
When you work with Med Brigade, you’re not just hiring help — you’re getting a partner who is dedicated to improving your collections and reducing lost revenue.
We don’t use aggressive tactics. We use proven processes, payer relationships, and clean documentation to get claims paid — the right way.
Final Thoughts
AR management is not optional — it’s essential to the financial health of any medical practice. Delays in payment, uncollected balances, and claim denials all add up to lost income.
With Med Brigade on your side, you can rest assured your revenue cycle is in good hands. We take care of the follow-up, denial management, and collections — so you can focus on treating patients, not chasing payments.
